Welcome Back from Keith

After what has been a very strange period for us all, we at Keith James Physiotherapy will be opening our doors for face-to-face consultations on Wednesday 1st July. Over the past 3 months we have stayed at home and followed government advice to help stop the spread of Coronavirus. As lockdown measures ease, we are slowly, and cautiously, returning to some kind of normality and we look forward to welcoming you back to our clinic.

To keep in line with the regulations set out by the government and our professional bodies we have had to alter the way we work. For example, fewer therapists will be present in the building at any one time, a screen has been installed on our reception counter and all staff will be wearing Personal Protective Equipment. All of the changes we have made are designed to keep our patients and staff as safe as possible.

If you would like to make an appointment, please telephone us on (0117) 330 6820 or send an email to: reception@kjpclinics.co.uk. Our Reception will be open from 10am-5pm, Monday to Friday from 1st July. One of our Reception team members will be here to answer your queries and get you booked in. At present we can offer appointments for Physiotherapy, Acupuncture and Podiatry. Current guidelines mean that we are unable to offer Massage appointments just now, but we hope to be able to do this again soon.

When you call to make an appointment, you will be asked a few medical questions. This will establish if you might be in a position to spread Coronavirus. If this is the case, we can still offer you an appointment via video to avoid any need to come in to the clinic. If you do attend for a face-to-face appointment you will find that our waiting room has been reorganised to comply with social distancing requirements. In addition, you will be asked to arrive at the time of your appointment (not before) and spend as little time in the waiting area as possible.

Currently, our professional bodies have specified that during appointments, therapists should spend no more than 15 minutes at less than 2 metres distance from a patient. This reduced close contact time is necessary to meet current guidelines on social distancing but may, of course, be subject to change as the situation in the UK develops. Under these guidelines we can offer appointments for Physiotherapy, Acupuncture and Podiatry. We hope to be able to offer appointments for Massage Therapy very soon, but at the moment this is not possible due to the 2 metre social distancing guidelines.

We are delighted that as of 1st July we can provide the opportunity to be seen in person by one of our therapists. However, if you still feel a little unsure about coming in to the clinic to see us, we will be continuing to offer remote consultations by phone or video. Our goal is what it has always been – to get you back to where you want to be: a better, fitter, stronger you, without the pain or restriction of movement or function.

We look forward to welcoming you back shortly.
Best wishes,

COVID-19 Statement from Keith James

A message from our Director, Keith:

It is with much regret that Keith James Physiotherapy is now unable to see patients for face to face consultations. NHS and Public Health England have taken the right decision – to close our business to stem the spread of the Coronavirus.

Although not as effective as a face to face assessment and hands-on treatment, we are offering online and telephone consultations, which serve to offer you a diagnosis and self-management advice on how to manage your condition.

Our Associate Physiotherapist, Gareth Crankshaw, will be undertaking these consultations assisted by Giles Head. The sessions are 30 minutes in duration and will be charged at £30.

If you would like to book an online/telephone consultation with Gareth or Giles please call Gareth on 07519 953870 (during office hours only). He can deal with any queries you may have and give advice about how best to deal with your problem. Gareth is only to be contacted for online consultations (not general clinic issues).

From Monday 30th March the clinic will be closed. At present we do not know how long this closure will last, but we will open for business as soon as it is safe to do so. 

We will not be manning Reception during this period of closure. If, during this time, you have any queries, please send an email to: reception@kjpclinics.co.uk. We will deal with these queries when we re-open.

In these troubled times, stay safe, keep moving. There is lots online to help you with “keeping active”. 

Let’s hope this very difficult time comes quickly to pass.

With very best wishes,

Keith James

We are closed for Face-to-Face Consultations. Book an online/phone consultation instead

As of 23rd March Keith James Physiotherapy will not be seeing any patients for face-to-face consultations. We know that this will come as a disappointment to our patients, however we feel that this is the right thing to do in the current circumstances.

The good news is that we are still able to offer help with physiotherapy problems – in the form of online and phone consultations with our physiotherapy team.

Please telephone (0117) 330 6820 or email the clinic (reception@kjpclinics.co.uk) to find out more.

Remote appointments will be scheduled for 30 minutes and the cost for each appointment will be £30.

Coronavirus Advice and Opening Times

At Keith James Physiotherapy we would like to take this opportunity to update you about what we are doing regarding the coronavirus outbreak, so that you can feel comfortable visiting us.  The safety of our patients and staff is our number one priority. We have been monitoring government advice and following published guidelines. We are maintaining our infection control procedures and taking the following extra steps:

  • Asking you to wash your hands on arrival at the practice
  • Increased frequency of hand washing for all staff
  • Treatment couches are wiped between patients and all clinic spaces are kept clean and hygienic.
  • Ensuring that its is possible to maintain a safe distance between patients attending the clinic.

Please do not attend the practice if you feel unwell – and follow the advice from NHS 111:

Stay at home for 7 days if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly

We will continue to endeavour to meet your physiotherapy, massage, personal training, acupuncture and podiatry needs. Our clinic hours may vary a little from those advertised, but we have appointment slots available and look forward to seeing you, so do give us a call on (0117) 330 6820.

As the situation develops, we will keep you updated with any changes.
Best wishes from the KJP Team.

Coronavirus Advice

In light of the current situation regarding coronavirus, we at Keith James Physiotherapy request that, if you have travelled abroad in the last two weeks and have flu-like symptoms (consistent with a possible diagnosis of coronavirus), please do not book an appointment to come into the clinic until you are sure that you do not have the virus.

If you have concerns that that you may have been exposed to or become infected with the novel coronavirus,  phone NHS 111 for advice (calls from landlines and mobiles are free).

If you require further information about coronavirus, please visit the NHS website for the most up to date information and advice.

Treatment price increase from 1st March 2020

On 1st March we will be making a small increase to the price of our Physiotherapy appointments, as follows:

Keith James

Initial Assessment (£55)

Follow-up appointment (£50)

Associate Physiotherapists

Initial Assessment (£50)

Follow-up appointment (£46)

Prices for our other treatments all remain as listed on our website.


Opening Times change from 24th January 2020

At Keith James Physiotherapy, we are always trying to make sure that we provide the services that you need, when you need them. We offer early appointments at 8.30am every weekday and from Monday to Thursday, we are open until 7pm. Our Massage Therapist, Rachael has recently been able to offer appointments on a Saturday morning, which have been proving popular. However, from 24th January, we will be closing one hour earlier on Fridays (at 5pm instead of 6pm). We will continue to review our opening times in light of patient demand, so watch this space for more details.

Christmas gift ideas from Keith James Physiotherapy

When you are planning your Christmas Shopping, you may not immediately think of visiting a physiotherapy clinic to buy your gifts. But think again! We have a present that your loved ones would really like to receive – the gift of comfort!

Our microwavable Hot-Paks make great gifts. They can be heated and then placed on areas of the body where there are aches and pains, such as the neck, back or stomach. They can also be cooled to provide relief from pain caused by strains and sprains. They cost £10 each and come in a range of colours. The packs are lavender-scented, which really helps with relaxation.

As well as the Hot-Paks, we also sell Gift Vouchers in a range of values, for use against the price of our treatments. So, if you know someone who would love a massage, you can buy a voucher for 30 minutes (£24), 45 minutes (£34) or a full hour (£45) and give the gift of relaxation, relief from aching muscles and tension-reduction. If one of your loved ones has been talking about making a visit to see a Physiotherapist or would like to give Acupuncture a try – we have vouchers for that too.

For those who would like to get in shape in the New Year, we have gift vouchers that can be used for Personal Training Sessions. Vouchers cover either 30 minutes (£24), 45 minutes (£34) or a full hour (£45) of Personal Training – or you can buy a voucher for a block of 6 one-hour sessions for £210.

Pop in to the clinic or give us a call on (0117) 330 6820 to find out more.


Investing in wellness for the new academic year!

Teachers! We know how hard you work. And we know how important it is to invest in your wellbeing – to help you meet the challenges of the new academic year.

So, for all teachers, lecturers and education professionals, we are offering £10 off your first massage or acupuncture appointment during September and October. This offer is open to all staff involved in delivering and supporting education, so whether you work in a nursery, a school, a college or a university – you are welcome to come and see how we can help you. Acupuncture and Massage are great ways to help your body to stay well while you deal with the demands of your busy schedule.

Acupuncture is one of the longest established forms of healthcare in the world. Acupuncturists are trained to use subtle diagnostic techniques that have been developed and refined for thousands of years. The focus is on you as an individual, not your illness, and all symptoms are seen in relation to each other. Treatment involves the insertion of very fine needles into specific points on the body to affect the flow of your body’s qi, or vital energy. Our Acupuncturist,  Lynne Pretty uses acupuncture to help you to bring balance and harmony back into your life. She can also treat specific issues such as pain, stress and other forms of discomfort that interfere with your ability to do your job as you would like. Find out more at: www.lynneprettyacupuncture.co.uk and www.acupuncture.org.uk. During September and October you can book an Initial Appointment with Lynne for the price of £52 (instead of the usual £62).

One of the immediate benefits of Massage Therapy is a feeling of deep relaxation and calm. This occurs because massage prompts the release of endorphins – the brain chemicals (neurotransmitters) that produce feelings of wellbeing.  If you have ever had a massage, you will know that it can really help you to switch off and relax – something that can be difficult to do when we are living such hectic lives. Levels of stress hormones, such as adrenalin, cortisol and norepinephrine, can also be reduced. Studies indicate that high levels of stress hormones impair the immune system, so massage can be a good way to help you to avoid succumbing to the bugs and illnesses that can be passed around in a busy educational establishment.

Other benefits of massage can include:

  • reduced muscle tension
  • increased joint mobility and flexibility
  • improved recovery of soft tissue injuries
  • reduced anxiety and depression

During September and October, you can book a massage appointment with one of our therapists – Kirstie Guy or Racheal Duncan and take £10 off the usual price. We offer appointments of 30 minutes (usual price £24 – offer price £14), 45 minutes (usual price £34 – offer price £24) and 1 hour (usual price £45 – offer price £35) in duration.

Call us now on 0117 330 6820 to book your appointment or book online at www.keithjamesphysiotherapy.co.uk

Make the most of your summer

When the sun is shining, we like to get outside and be a bit more active. And while this is a good thing in many ways, we can run the risk of exerting ourselves more than we have during the previous few months. However, there are a few things you can do to get the most out of your summer and make sure that you can keep moving and pain-free.

The first thing to remember is to pace yourself – don’t try to cram all of your activity into one weekend. Whether it is gardening, walking, swimming, playing tennis or cricket, or going for a bike ride, start slow and steady and then build up your activity level over time. And remember to warm up before you really get going.

Listed below are some of the common problems experienced during the summer months – and some tips for dealing with them. If you are experiencing problems that are impacting on your summer activities, give us a call on (0117) 330 6820 and one of our therapists will have you back in shape and ready to enjoy the sunshine.

Plantar Fasciitis  Plantar fasciitis is where you have pain on the bottom of your foot, around your heel and arch. Activities such as walking and running can contribute to this condition. However, practising good running technique and doing foot exercises can help to prevent this painful condition.

Aching Feet It’s great to put your boots and shoes away and step into some light and airy sandals, but a sudden change in foot biomechanics can cause problems for your feet, ankles, knees, hips – and even your lower back. Choosing summer footwear with a bit of support can minimise the risk of developing these problems.

Shoulder Problems Some summer sports and activities, such as swimming, tennis and volleyball rely on the strength of the shoulder and the movements involved can be highly repetitive. To avoid problems such as Shoulder Bursitis, keep your activity sessions to a manageable length and vary your technique if your shoulder begins to hurt. For example, change from overhead serving to forehand or backhand shots in tennis.

Knee Pain Physiotherapists often notice an increase in knee pain in the summer, as people come out of winter hibernation and increase their activity. If there is weakness in the quads or glutes, this increased activity can put too much pressure on the knees. Think about how your knees are being impacted by your summer activities and try to build up the muscles that support them to reduce strain.