COVID-19 Statement from Keith James

A message from our Director, Keith:

It is with much regret that Keith James Physiotherapy is now unable to see patients for face to face consultations. NHS and Public Health England have taken the right decision – to close our business to stem the spread of the Coronavirus.

Although not as effective as a face to face assessment and hands-on treatment, we are offering online and telephone consultations, which serve to offer you a diagnosis and self-management advice on how to manage your condition.

Our Associate Physiotherapist, Gareth Crankshaw, will be undertaking these consultations assisted by Giles Head. The sessions are 30 minutes in duration and will be charged at £30.

If you would like to book an online/telephone consultation with Gareth or Giles please call Gareth on 07519 953870 (during office hours only). He can deal with any queries you may have and give advice about how best to deal with your problem. Gareth is only to be contacted for online consultations (not general clinic issues).

From Monday 30th March the clinic will be closed. At present we do not know how long this closure will last, but we will open for business as soon as it is safe to do so. 

We will not be manning Reception during this period of closure. If, during this time, you have any queries, please send an email to: [email protected]. We will deal with these queries when we re-open.

In these troubled times, stay safe, keep moving. There is lots online to help you with “keeping active”. 

Let’s hope this very difficult time comes quickly to pass.

With very best wishes,

Keith James

We are closed for Face-to-Face Consultations. Book an online/phone consultation instead

As of 23rd March Keith James Physiotherapy will not be seeing any patients for face-to-face consultations. We know that this will come as a disappointment to our patients, however we feel that this is the right thing to do in the current circumstances.

The good news is that we are still able to offer help with physiotherapy problems – in the form of online and phone consultations with our physiotherapy team.

Please telephone (0117) 330 6820 or email the clinic ([email protected]) to find out more.

Remote appointments will be scheduled for 30 minutes and the cost for each appointment will be £30.

Coronavirus Advice and Opening Times

At Keith James Physiotherapy we would like to take this opportunity to update you about what we are doing regarding the coronavirus outbreak, so that you can feel comfortable visiting us.  The safety of our patients and staff is our number one priority. We have been monitoring government advice and following published guidelines. We are maintaining our infection control procedures and taking the following extra steps:

  • Asking you to wash your hands on arrival at the practice
  • Increased frequency of hand washing for all staff
  • Treatment couches are wiped between patients and all clinic spaces are kept clean and hygienic.
  • Ensuring that its is possible to maintain a safe distance between patients attending the clinic.

Please do not attend the practice if you feel unwell – and follow the advice from NHS 111:

Stay at home for 7 days if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly

We will continue to endeavour to meet your physiotherapy, massage, personal training, acupuncture and podiatry needs. Our clinic hours may vary a little from those advertised, but we have appointment slots available and look forward to seeing you, so do give us a call on (0117) 330 6820.

As the situation develops, we will keep you updated with any changes.
Best wishes from the KJP Team.