Private Health Insurance

If your treatment is being covered by a private insurance company, you are welcome to be seen by one of our practitioners. These appointments will be up to 30 minutes. However, please check with a member of our admin team if the practitioner you would like to see is registered with your provider. 

Please note that we don’t accept insurance companies that aren’t on our agreed-upon list below. If your provider is not on the list below, you will have to pay our self-funding rate and look to claim the cost back from your provider yourself. 

Our self-funding prices can be found here.

Agreed list of providers:
  • BUPA
  • AXA
  • AVIVA 
  • Healix Healthcare
  • The Physiotherapy Network
  • Vitality
  • WPA

Insurance Terms & Conditions

At Keith James Physiotherapy, we strive for complete transparency regarding treatment costs. While we are happy to assist both you and your insurance provider, please remember ultimately, you are responsible for payment.

We will do our best to facilitate the claims process; however, any additional fees or differences in your insurance policy or payment schedule are out of our control and will remain your responsibility.

Please be mindful that we have agreed rates with different Insurance companies that are mostly lower than our self-funding rate. If there are any issues with your Insurer not covering your treatment, after treatment has taken place, you may be charged at our self-funding rate.

All invoices must be paid in full within 120 days of your appointment. If payment is not received by your Insurer within this timeframe, we may need to contact you directly regarding any outstanding balance on your account (the policyholder). Any disputes should be addressed with your insurance provider.

We strongly recommend reviewing your insurance policy and any excess amounts carefully before scheduling your appointment.

Thank you for your understanding

If you have any questions please feel free to call us on 01173306820 or drop us an email to [email protected]