From 1^st July Keith James Physiotherapy is open for face-to-face appointments, as well as video consultations. At the present time Massage therapy is still unavailable.

Based on advice given from Public Health England and the Chartered Society of Physiotherapy, we have made the following changes to our practice to maximise the safety of our patients and staff.

• When booking an appointment, we will ask you a brief set of medical questions.
• We will offer you the option of video consultations or face-to-face contact.
• We will ask you to arrive at your appointment time and not any earlier.
• Patients should come to their appointment alone (unless they are a child or require a carer).
• We ask that you bring with you a face covering and wear it while on our premises. If you do not have a face covering, we have disposable masks available (£1 charge).
• If possible, please use your own bathroom prior to your visit. You can, of course use ours, but please notify the reception staff.
• Please use the hand sanitiser on entry to the clinic.
• Please minimise your contact with handrails and furniture.
• Payment will be with card or BACS transfer (no cash).
• Please wear appropriate clothing for your appointment. Patients with upper limb issues should wear a vest top and patients with lower limb issues should wear loose fitting shorts.

To reassure you, we have changed our practice protocols so to avoid patient interaction/contact:

• We have staggered our appointment times to reduce waiting room traffic
• Appointment times are spaced allowing us to clean between each appointment.
• PPE gear will be worn by all therapists
• We will be limiting our contact time to 15 minutes (inside the 2-metre distance guide).
• Patients using the gymnasium will be required to wear medical gloves (costing 50p)
• In addition to our normal cleaning protocols, staff will be cleaning all clinic areas with regularly with disinfectant.
• We are staying up to date with advice and guidance on best practise.

Should you have any concerns or queries, please contact us on (0117) 330 6820 or email: [email protected] for more information.

After what has been a very strange period for us all, we at Keith James Physiotherapy will be opening our doors for face-to-face consultations on Wednesday 1st July. Over the past 3 months we have stayed at home and followed government advice to help stop the spread of Coronavirus. As lockdown measures ease, we are slowly, and cautiously, returning to some kind of normality and we look forward to welcoming you back to our clinic.

To keep in line with the regulations set out by the government and our professional bodies we have had to alter the way we work. For example, fewer therapists will be present in the building at any one time, a screen has been installed on our reception counter and all staff will be wearing Personal Protective Equipment. All of the changes we have made are designed to keep our patients and staff as safe as possible.

If you would like to make an appointment, please telephone us on (0117) 330 6820 or send an email to: [email protected]. Our Reception will be open from 10am-5pm, Monday to Friday from 1^st July. One of our Reception team members will be here to answer your queries and get you booked in. At present we can offer appointments for Physiotherapy, Acupuncture and Podiatry. Current guidelines mean that we are unable to offer Massage appointments just now, but we hope to be able to do this again soon.

When you call to make an appointment, you will be asked a few medical questions. This will establish if you might be in a position to spread Coronavirus. If this is the case, we can still offer you an appointment via video to avoid any need to come in to the clinic. If you do attend for a face-to-face appointment you will find that our waiting room has been reorganised to comply with social distancing requirements. In addition, you will be asked to arrive at the time of your appointment (not before) and spend as little time in the waiting area as possible.

Currently, our professional bodies have specified that during appointments, therapists should spend no more than 15 minutes at less than 2 metres distance from a patient. This reduced close contact time is necessary to meet current guidelines on social distancing but may, of course, be subject to change as the situation in the UK develops. Under these guidelines we can offer appointments for Physiotherapy, Acupuncture and Podiatry. We hope to be able to offer appointments for Massage Therapy very soon, but at the moment this is not possible due to the 2 metre social distancing guidelines.

We are delighted that as of 1^st July we can provide the opportunity to be seen in person by one of our therapists. However, if you still feel a little unsure about coming in to the clinic to see us, we will be continuing to offer remote consultations by phone or video. Our goal is what it has always been – to get you back to where you want to be: a better, fitter, stronger you, without the pain or restriction of movement or function.

We look forward to welcoming you back shortly.
Best wishes,
Keith

At Keith James Physiotherapy we would like to take this opportunity to update you about what we are doing regarding the coronavirus outbreak, so that you can feel comfortable visiting us.  The safety of our patients and staff is our number one priority. We have been monitoring government advice and following published guidelines. We are maintaining our infection control procedures and taking the following extra steps:

• Asking you to wash your hands on arrival at the practice
• Increased frequency of hand washing for all staff
• Treatment couches are wiped between patients and all clinic spaces are kept clean and hygienic.
• Ensuring that its is possible to maintain a safe distance between patients attending the clinic.

Please do not attend the practice if you feel unwell – and follow the advice from NHS 111:

Stay at home for 7 days if you have either:

• a high temperature – you feel hot to touch on your chest or back
• a new, continuous cough – this means you’ve started coughing repeatedly

We will continue to endeavour to meet your physiotherapy, massage, personal training, acupuncture and podiatry needs. Our clinic hours may vary a little from those advertised, but we have appointment slots available and look forward to seeing you, so do give us a call on (0117) 330 6820.

As the situation develops, we will keep you updated with any changes.
Best wishes from the KJP Team.

In light of the current situation regarding coronavirus, we at Keith James Physiotherapy request that, if you have travelled abroad in the last two weeks and have flu-like symptoms (consistent with a possible diagnosis of coronavirus), please do not book an appointment to come into the clinic until you are sure that you do not have the virus.

If you have concerns that that you may have been exposed to or become infected with the novel coronavirus,  phone NHS 111 for advice (calls from landlines and mobiles are free).

If you require further information about coronavirus, please visit the NHS website for the most up to date information and advice.

On 1st March we will be making a small increase to the price of our Physiotherapy appointments, as follows:

Keith James

Initial Assessment (£55)

Follow-up appointment (£50)

Associate Physiotherapists

Initial Assessment (£50)

Follow-up appointment (£46)

Prices for our other treatments all remain as listed on our website.

When you are planning your Christmas Shopping, you may not immediately think of visiting a physiotherapy clinic to buy your gifts. But think again! We have a present that your loved ones would really like to receive – the gift of comfort!

Our microwavable Hot-Paks make great gifts. They can be heated and then placed on areas of the body where there are aches and pains, such as the neck, back or stomach. They can also be cooled to provide relief from pain caused by strains and sprains. They cost £10 each and come in a range of colours. The packs are lavender-scented, which really helps with relaxation.

As well as the Hot-Paks, we also sell Gift Vouchers in a range of values, for use against the price of our treatments. So, if you know someone who would love a massage, you can buy a voucher for 30 minutes (£24), 45 minutes (£34) or a full hour (£45) and give the gift of relaxation, relief from aching muscles and tension-reduction. If one of your loved ones has been talking about making a visit to see a Physiotherapist or would like to give Acupuncture a try – we have vouchers for that too.

For those who would like to get in shape in the New Year, we have gift vouchers that can be used for Personal Training Sessions. Vouchers cover either 30 minutes (£24), 45 minutes (£34) or a full hour (£45) of Personal Training – or you can buy a voucher for a block of 6 one-hour sessions for £210.

Pop in to the clinic or give us a call on (0117) 330 6820 to find out more.

Teachers! We know how hard you work. And we know how important it is to invest in your wellbeing – to help you meet the challenges of the new academic year.

So, for all teachers, lecturers and education professionals, we are offering £10 off your first massage or acupuncture appointment during September and October. This offer is open to all staff involved in delivering and supporting education, so whether you work in a nursery, a school, a college or a university – you are welcome to come and see how we can help you. Acupuncture and Massage are great ways to help your body to stay well while you deal with the demands of your busy schedule.

Acupuncture is one of the longest established forms of healthcare in the world. Acupuncturists are trained to use subtle diagnostic techniques that have been developed and refined for thousands of years. The focus is on you as an individual, not your illness, and all symptoms are seen in relation to each other. Treatment involves the insertion of very fine needles into specific points on the body to affect the flow of your body’s qi, or vital energy. Our Acupuncturist,  Lynne Pretty uses acupuncture to help you to bring balance and harmony back into your life. She can also treat specific issues such as pain, stress and other forms of discomfort that interfere with your ability to do your job as you would like. Find out more at: www.lynneprettyacupuncture.co.uk and www.acupuncture.org.uk. During September and October you can book an Initial Appointment with Lynne for the price of £52 (instead of the usual £62).

One of the immediate benefits of Massage Therapy is a feeling of deep relaxation and calm. This occurs because massage prompts the release of endorphins – the brain chemicals (neurotransmitters) that produce feelings of wellbeing.  If you have ever had a massage, you will know that it can really help you to switch off and relax – something that can be difficult to do when we are living such hectic lives. Levels of stress hormones, such as adrenalin, cortisol and norepinephrine, can also be reduced. Studies indicate that high levels of stress hormones impair the immune system, so massage can be a good way to help you to avoid succumbing to the bugs and illnesses that can be passed around in a busy educational establishment.

Other benefits of massage can include:

• reduced muscle tension
• increased joint mobility and flexibility
• improved recovery of soft tissue injuries
• reduced anxiety and depression

During September and October, you can book a massage appointment with one of our therapists – Kirstie Guy or Racheal Duncan and take £10 off the usual price. We offer appointments of 30 minutes (usual price £24 – offer price £14), 45 minutes (usual price £34 – offer price £24) and 1 hour (usual price £45 – offer price £35) in duration.

Call us now on 0117 330 6820 to book your appointment or book online at www.keithjamesphysiotherapy.co.uk